please and thank you

I wish I knew how

One more day at work and my five days will be up! It's weird to think that I did more hours not only in the course of the week but during the day and yet can't handle it anymore. I am in Keep Calm & Carry On mode but 8 & 1/2 is now my limit, it used to be 11. Difficult differences when working in retail. The main reason for todays spontaneous post is because my best friend posted a video on YouTube that made me talk to myself a little more than usual because I related to it. Well done friend. So instead on keeping my reaction to myself or pretending that I will eventually do a video in reply, my method is replying via blog. So here goes, enjoy:

Costco Assistant Duties/My experiences with such duties

An assistant is required to pack for members when possible

Me: Good afternoon *makes quick eye contact and starts packing*

Member: Put that down there!

Me: *Stops packing and again makes eye contact* Please (delivered in deliberate tone)

Member: (Processing that staff can stand up for themselves) ...Please put that under there

Me: *Finishes packing*

Member: Thank you! Have a nice day! Thank you so much!

On another occasion:

One woman and two men are coming through the till

Me: *Starts packing*

Woman member: We're the women, we know how to pack and men don't. We're made for this kind of thing

Me: I don't agree with that *walks over and helps next member in line*

An assistant may be required to get a product from other areas of the store that the member forgot to get/did not realise was on offer

Costco is a large warehouse with various departments. The furthest from the tills is the bakery and produces bagels and muffins that are constantly on an offer of buy one get one free. So members do not realise and we have to power walk to get the desired product. This would be fine if it weren't for other members being in our way. Of course we don't mind dodging through their slow walks and dumped large trollies, they're leisurely taking their time shopping. Thats fine. But please do not stop someone who is in a rush so as to avoid a bitchy person who could complain "that took you a while" to ask some questions that if you really thought about it, you'd know what is best to do.

"When are you getting more in?" + "You can check at the till with a supervisor" 

= "Well thats not helpful"

"You used to do this product but I can't find it" + "We keep only a limit stock of certain products, but you can check at the till with a supervisor"

= "I haven't got time for that"

We haven't got time for your questions if our answers will never be enough. 

Just to make it clear: WE DO NOT HAVE A KNOWLEDGE OF EVERYTHING IN STORE! 

Its a big fucking warehouse of items that change position/quantity/price all the time. Its like living with dementia 

(please no one take offence).

An assistant may be required to help in other departments 

Do NOT send a vegetarian to serve meat.

These are only the main things that happen every day that could potentially lead to me getting removed because I simply won't stand for it. Ever. I understand members intentions occasionally, such as the welcoming "Excuse me, do you work here" because we don't wear uniforms, only giant name badges which admittedly some of us take off when around the store to avoid the above annoying idiots. This is a REALLY different kind of post for me on here however the video needed my response because it happens to anyone dealing with customers. Whats even worse is the only way to not be one of those people is to physically work against them, experiencing retail and not being one of those customers. 

However I have recently found two things to drift my mind into that instantly lightens my mood at work (I'll leave a cliffhanger on those for the next post) 

On that note, good night x